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PBOT Regulatory Division

Contact Us



The Portland Bureau of Transportation would like to answer any questions you have or receive your comments and suggestions. If you have an immediate need, please call us.

If you have a question regarding a specific application that you are working on or have submitted, you can also ask specific questions about that application by accessing the 'Ask a Question' link within that application.

Contact Us By Mail
Customer Service
1120 SW 5th Avenue
ste 1330
Portland, OR  97204

Contact Us By Phone
   503-823-7483

Contact Us By FAX
   503-865-3022

Contact Us By E-Mail
   regulatory@portlandoregon.gov


Refund Policy

Application, permit/certification fees are non-refundable. Refunds will be issued only in the event of overpayment, duplicate payments or if a payment was made when no fee was due. A refund may be requested by calling 503-823-7483, Monday through Friday 10 am - 4 pm Pacific Time.