Dear valued customers,
In an effort to prevent the spread of COVID-19 and in line with the guidance we have received from Portland Mayor Ted Wheeler, we have closed our customer service center. This closure will currently last until April 10th, but could be extended. If it is extended, we will update you.
During the COVID-19 public health crisis, Private for-Hire Transportation (PFHT) companies and drivers are facing an unexpected financial burden. To help provide companies and drivers temporary relief, we are offering the option to defer the payment of permit renewal fees until the end of June 2020.
Am I eligible? This agreement only applies to permits that expire in April and May 2020. Permits must be in good standing and otherwise would be approved for renewal.
How do I apply? The application will be processed through the PFHT self-service portal.
The website will be updated as we have more information. If you have questions or concerns, please email firstname.lastname@example.org. Our staff will get back to you as soon as we are able.
Thank you for your patience.
You may apply for permits, report status changes, or request transactions concerning owners, drivers, or companies.
Remember: Company and Vehicle applications are submitted separately. If you are renewing a company, you must renew your vehicles with their own applications.