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Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

PBOT Regulatory Division

Portal Links

Announcements

Customer Service Office Closure

The Customer Service office will be closed on Thursday, November 22nd and Friday, November 23rd in observance of Thanksgiving.

Customer service will be open for normal business hours on Monday, November 26th at 8:00 AM.

Company Permit Portal

You may apply for permits, report status changes, or request transactions concerning owners, drivers, or companies.

Review, Apply for or Renew a Company PermitReview, Apply for or Renew a Company PermitAn Company is required to have a current permit issued by this authority. You may apply for a new company permit or renew your existing permit.

Report Status ChangesReport Status ChangesCompanies are required to report change in permit application information or driver status.

Note that you are required to login before proceeding.

Vehicle Permit Portal

Permitted companies may apply for permits, report status changes, or request transactions concerning private for-hire vehicles.

Register or Renew Vehicle PermitsRegister or Renew Vehicle PermitsA company must register all new vehicles and request approval to enter into a sale, lease, or rental transaction concerning registered vehicles. All existing vehicles must have their permit renewed each year.

Report Vehicle Status ChangesReport Vehicle Status ChangesA company must update the status of any vehicle that has been sold, disposed, retired; or otherwise out-of-service for more than 30 days. Using this link you may:

        • Change the status of your vehicle to in or out of service.
        • Record vehicles that have been retired or disposed.
        • Record vehicles that have been sold to a individual or company for use other than private for-hire.

Report Vehicle Information ChangesReport Vehicle Information ChangesA company may change information related to a vehicle that has been registered and is currently licensed. Using this link you may change information such as vehicle state tag number, tag expiration date, fleet number, primary contact information and other informational attributes regarding a vehicle.

Note that you are required to login before proceeding.

Refund Policy

Application, permit/certification fees are non-refundable. Refunds will be issued only in the event of overpayment, duplicate payments or if a payment was made when no fee was due. A refund may be requested by calling 503-823-7483, Monday through Friday 10 am - 4 pm Pacific Time.