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Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

PBOT Regulatory Division

Portal Links

Announcements

Dear valued customers,

In an effort to prevent the spread of COVID-19 and in line with the guidance we have received from Portland Mayor Ted Wheeler, we have closed our customer service center. This closure will currently last until April 10th, but could be extended. If it is extended, we will update you.

During the COVID-19 public health crisis, Private for-Hire Transportation (PFHT) companies and drivers are facing an unexpected financial burden. To help provide companies and drivers temporary relief, we are offering the option to defer the payment of permit renewal fees until the end of June 2020.

Am I eligible? This agreement only applies to permits that expire in April and May 2020. Permits must be in good standing and otherwise would be approved for renewal.

How do I apply? The application will be processed through the PFHT self-service portal.

Questions?

Email regulatory@portlandoregon.gov.

The website will be updated as we have more information. If you have questions or concerns, please email regulatory@portlandoregon.gov. Our staff will get back to you as soon as we are able.

Thank you for your patience.

Company Permit Portal

You may apply for permits, report status changes, or request transactions concerning owners, drivers, or companies.

Remember: Company and Vehicle applications are submitted separately. If you are renewing a company, you must renew your vehicles with their own applications.

Review, Apply for or Renew a Company PermitReview, Apply for or Renew a Company PermitA Company is required to have a current permit issued by this authority. You may apply for a new company permit or renew your existing permit.

Note: New company permits can take several weeks to process. You can check your status by logging in to your account

Report Status ChangesReport Status ChangesCompanies are required to report change in permit application information or driver status.

Manage DriversManage DriversPrivate For-Hire companies are required to certify drivers annually. Begin an employment/certification, re-certify, de-certify and provide background check updates.

Note that you are required to login before proceeding.

Driver Portal

You may complete your Driver Registration, request a replacement permit, submit EV program trip data or report status changes involving address and personal information.

Register as a Driver, Update Driver Registration Information and Pay for Driver PermitsRegister as a Driver, Update Driver Registration Information and Pay for Driver PermitsYou must have a current permit issued by this authority to operate a private for hire or towing vehicle.

Note that you are required to login before proceeding.

Vehicle Permit Portal

Permitted companies may apply for permits, report status changes, or request transactions concerning private for-hire vehicles.

Register, Renew or Replace a VehicleRegister, Renew or Replace a VehicleA company must register all new vehicles and request approval to enter into a sale, lease, or rental transaction concerning registered vehicles. All existing vehicles must have their permit renewed each year.

Report Vehicle Status ChangesReport Vehicle Status ChangesA company must update the status of any vehicle that has been sold, disposed, retired; or otherwise out-of-service for more than 30 days. Using this link you may:

        • Change the status of your vehicle to in or out of service.
        • Record vehicles that have been retired or disposed.
        • Record vehicles that have been sold to a individual or company for use other than private for-hire.

Report Vehicle Information ChangesReport Vehicle Information ChangesA company may change information related to a vehicle that has been registered and is currently licensed. Using this link you may change information such as vehicle state tag number, tag expiration date, fleet number, primary contact information and other informational attributes regarding a vehicle.

Note that you are required to login before proceeding.

Refund Policy

Application, permit/certification fees are non-refundable. Refunds will be issued only in the event of overpayment, duplicate payments or if a payment was made when no fee was due. A refund may be requested by calling 503-823-7483, Monday through Friday 10 am - 4 pm Pacific Time.